❓ Frequently Asked Questions (FAQ)

1. How long does production take?

Customized items usually take 3–7 business days to produce.

2. Do you accept COD?

Yes, Cash on Delivery is available depending on the courier.

3. Can I request a custom design?

Yes! You can send us your design or idea via email or Facebook page.

4. Do you ship nationwide?

Yes, we ship anywhere in the Philippines.

5. What if the item arrives damaged?

Send us photos/video within 7 days and we’ll replace it free of charge.

6. Can I request revisions before engraving?

Yes, you may request a sample layout before final production.